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Privacy policy

Concept Coms Pty Ltd, trading as Telco Concepts ("we", "us"), values the privacy of our customers and website visitors and is committed to protecting your personal information. This policy explains how we collect, use, maintain and disclose information collected through our website and services.

Information we collect

We may collect personal information when you use our website, fill out a form, subscribe to our services or otherwise contact us. Depending on the interaction, this may include your name, email address, postal address, phone number and other relevant details.

How we use it

  • To respond to your enquiries, questions and requests.
  • To provide, process and support the services you order from us.
  • To improve our services based on the information and feedback we receive.
  • To send you updates relating to your services or orders.

Enquiry form

When you submit our contact form, the details you enter are emailed to our team so we can respond. We do not use the form for marketing lists, and the website does not set advertising or tracking cookies.

How we protect it

We use appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

Sharing

We do not sell, trade or rent personal information. We share information with suppliers and carriers only where needed to deliver a service you have asked for.

Third-party websites

Our website links to the sites of partners, suppliers and customers. We are not responsible for the content or privacy practices of those sites.

Contact us

For questions about this policy, or to access or correct your personal information, email admin@telcoconcepts.com.au or call (02) 8709 8999.