Business phone systems
Cloud-hosted or on-premise, new install or keeping a legacy system running. We supply, program and support the platforms Australian businesses actually use, and handle the numbers and lines behind them.
Cloud PBX
Hosted business phone system with IVRs, queues, call recording and analytics, softphone and mobile apps, and auto-provisioned Yealink handsets. Number porting and 000 routing handled.
Learn more →Microsoft Teams Calling
Make Microsoft Teams your business phone with Direct Routing: keep your numbers, add dial plans and 000 policies, and run Teams alongside your existing PBX.
Learn more →SIP trunking
Business SIP trunks with elastic channels, number porting, failover routing and secure SIP (TLS/SRTP). Works with cloud and on-premise PBXs.
Learn more →Number porting
Keep your business numbers when you change provider. Geographic, 1300/1800 and complex indial range porting with staged, tested cutovers.
Learn more →1300 and 1800 numbers
1300 and 1800 numbers with time-of-day and geographic routing, overflow between sites, campaign tracking and outage failover.
Learn more →Business SMS
Two-way business SMS and MMS for reminders, alerts and updates, by web portal or API, with delivery receipts and automatic opt-out handling.
Learn more →Phones & devices
Yealink desk phones, DECT cordless, conference phones and headsets, plus UniFi Wi-Fi access points, supplied auto-provisioned and ready to use.
Learn more →Cisco Webex Calling
Cisco Webex Calling: a cloud business phone system with full calling features on desk phone, PC and mobile, plus Webex meetings. Supplied and supported by Telco Concepts.
Learn more →Yeastar
Yeastar P-Series business phone systems: unified communications, multi-site connectivity and room to grow. Installed and supported by Telco Concepts.
Learn more →Avaya
Avaya IP Office and Avaya call reporting for contact centres. Supply, programming, maintenance and support from Telco Concepts.
Learn more →Panasonic
Panasonic business phone system support, from legacy TDE200 and NCP500 to NS700 and NSX1000. IP, digital and DECT cordless systems.
Learn more →NEC
NEC SL2100, SV9100 and UNIVERGE BLUE cloud phone systems. New installations, programming and fault repair by Telco Concepts.
Learn more →Ericsson-LG iPECS
Ericsson-LG iPECS eMG100, eMG800 and UCP unified communications platforms, supplied and supported by Telco Concepts.
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