Location and time routing
Route callers by state or region, business hours and holiday schedules.
Phone systems
1300 and 1800 numbers
National numbers with smart routing by time of day and caller location, and queueing across sites. One number for your brand, reachable even at peak times.
Why inbound numbers with us
Load sharing and overflow
Spread calls across sites and overflow to queues or mobiles.
Outage failover
Tested failover to another site, an IVR or mobiles.
Campaign tracking
Separate numbers per campaign with exportable reports.
Common questions
Can we keep our existing 1300 or 1800 number?
Yes. We validate the details and port it with a staged cutover.
What happens during an outage?
We configure failover destinations such as an IVR, mobiles or another site, and test them.