All number types
Local 02/03/07/08 numbers, 1300/1800, single numbers and large indial ranges.
Phone systems
Number porting
Keep your existing numbers while you move to a new phone system. We handle geographic, 1300/1800 and complex indial ranges with staged, tested cutovers.
Why port with Telco Concepts
Risk-managed cutovers
Dry runs, rollback plans and live monitoring during the port window.
Checks up front
We resolve account name, ABN and address mismatches early so ports are not rejected.
Service continuity
Temporary diversions while ports complete, and clear updates at every milestone.
Our porting process
- 1
Audit and authority
Confirm numbers, ranges and the losing carrier, and prepare the porting authority.
- 2
Validation
Account and address checks, plus any attached services such as fax lines or alarms.
- 3
Build and test
Pre-build call flows, routing and failover, then test inbound and outbound.
- 4
Cutover
Staged port with live call testing and fallbacks ready.
Common questions
How long does a port take?
Simple single-number ports can complete in days. Complex and 1300/1800 ports take longer because of carrier coordination. We give you an indicative window when you order.
Will we lose calls during the port?
We schedule a cutover window and set temporary diversions. Any interruption is usually minutes, and we test live before sign-off.
Can we split a large range across sites?
Usually, depending on the losing carrier’s rules. We will propose the cleanest option.